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The North Terminal at London Gatwick Airport now hosts a new easyJet check-in area that features a fully automated bag drop facility for customers.
The introduction of the new system means that queue times have reduced by half and more than 90% of easyJet passengers will wait less than five minutes at bag drop.
48 self-service kiosks
Spread over an area of 5,000 square metres, the new check-in has 48 self-service bag drop kiosks. After being welcomed by an easyJet hosts, travellers have their passports verified against their boarding passes before they can proceed to the self-service kiosks. Here they can then weigh bags, attach a tag and dispatch their luggage through the airport’s baggage system to the aircraft.
The new check-in means easyJet are set to fully consolidate its full operation at Gatwick to the North Terminal in January 2017.
easyJet’s UK Director, Sophie Dekkers, said: “As our largest base, Gatwick is of huge importance to easyJet both strategically and for the millions of our passengers who travel through the airport every year.
“We recognise that our customer’s airport experience is a crucial part of their overall journey and so we are delighted to have opened this new area for our customers flying from London Gatwick.”
The popular budget airline began flying from London Gatwick Airport in 1999 and now it has 60 aircraft based there which operate overt 106 routes. 18 million passengers will travel via easyJet through Gatwick this year and the airline has around 1400 cabin crew and 700 pilots operating from the airport.
Chris Hope, easyJet’s Head of Gatwick, commented: “These new self-service kiosks provide a glimpse into the future of airport design and enable our customers flying from London Gatwick to have unique use of the most innovative state of the art facilities.”
January 2017 will see all over the airline's operations one terminal at Gatwick, which will offer and improved experience for passengers.
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Date Created: 16/05/2016