Regulation

How we are Regulated

In the United Kingdom the regulation of financial services is carried out under the Financial Services and Markets Act 2000 by the Financial Conduct Authority and Prudential Regulatory Authority.

As an insurance intermediary we are authorised and regulated by the Financial Conduct Authority (FCA) which supervises our activities and sets broad principles on how it thinks financial service firms should operate.

We are obligated to operate our business to the highest standards, maintain a minimum level of financial solvency, train our staff to a high standard, invest in protecting our customers data and provide a clearly defined complaints handling systems.

Riverside Underwriting Limited t/as Questor Insurance is required to be a member of the Financial Services Compensation Scheme which protects our clients in the unlikely event that we are unable meet our obligations.

If you deal with a company selling insurance products that are not authorised by the Financial Conduct Authority, you run the risk of not being able to seek redress if you are sold a policy that fails to respond if you make a claim.

The Financial Conduct Authority Web site

Check out our registration at the Financial Conduct Authority Register. Our Firm Reference is 466942.

The Financial Services Compensation Scheme Web site

Details of the compensation scheme Financial Services Compensation Scheme web site.