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Helping you understand ABTA and ATOL protection

Why chose a company which is a member of ABTA and ATOL?

Choosing a company which is a member of ABTA and ATOL gives you extra protection should the company face financial difficulties. Ensuring, if there are problems with the airline or travel agent, you will not be stranded on holiday and will receive a refund.

Take a look below to find out more about each organisation:


ABTA (Association of British Travel Agents) are the UK’s largest association representing registered tour operators and travel agents. Registered members of ABTA have to adhere to a set level of service and are subject to regular financial checks.

ABTA provides advice and guidance to customers when purchasing products from ABTA registered members, help resolve any unresolved complaints with ABTA members and protects you financially if the company affects you due to financial difficulties.


ATOL (Air Travel Organiser’s Licencing) is a protection scheme for all flights and air travel holidays. It is mandatory for most firms who sell flights in the UK to hold an Air Travel Organiser’s Licence (ATOL). When purchasing from an ATOL registered company you will be issued with a certificate which enables you protection should the company go out of business. If a firm who is ATOL certified goes out of business, ATOL will arrange alternative flights for people traveling home or a refund for customers who cannot fly.

How do you know if you’re protected by ABTA and ATOL?

ABTA: In order to find out if the companies you are purchasing from are members of ABTA simply input the details of the company in the ABTA website

ATOL: To find out if a company you are purchasing from is a member of ATOL simply input the details of the company in the CAA website (Civil Aviation Authority)

ABTA and ATOL do not protect you for medical emergencies or medical treatment. To ensure your family are protected on holiday make sure you purchase a comprehensive travel insurance policy, click here for your free quotation or contact us on 0333 323 0090 for more information. 

Date Created: 21/07/2015

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