Click4Assistance UK Live Chat Software

Questor Insurance Vehicle Hire Excess Policy is Now Underwritten by EUROP ASSISTANCE S.A



We are proud to announce that from the 1st November 2016 we are changing the underwriter for our vehicle hire excess policy to a World-Wide known Lloyds cover holder ‘EUROP ASSISTANCE S.A’. The decision to use EUROP ASSISTANCE S.A is part of a wider picture to improve our customer service and underwriting procedures, to ensure our company values are aligned across all elements of the service we provide.


Part of the Generali group EUROP ASSISANCE S.A are an international underwriter with 425,000 partners in 208 countries around the world. With 50 years of experience they have a culture of innovation while also incorporating the human touch across their points of contact. EUROP ASSISTANCE S.A has taken a revolutionary step to be the first international player to adopt a corporate social responsibly approach to their business, to enhance its company performance and ensure the business stays in line with its values.

What does this mean for you?

So what does changing underwriter mean for our loyal customers? In the event of a claim for vehicle hire excess policies purchased 1/11/2016 will be underwritten by EUROP ASSISTANCE S.A, any policies purchased prior 1/11/2016 will be underwritten by the underwriter specified within your policy document and certificate of Insurance. For all other policies please refer to your policy document for further information regarding your underwriter and how to make a claim

If you have any questions regarding the underwriter of your policy don’t hesitate to send us an email to and a member of our team will happily be in touch.

Date Created: 01/11/2016

Return to Blogs

Blogs Archive

13 -Beijing